Where there is a necessity to warn large numbers of people in a short space of time, such as weather warnings to more mundane warnings such as school closures and general community information.
SMS Messaging to send text messages to mobile devices containing marketing, informational and warning messages.
Ring large numbers of people and present IVR options for either polling their opinions, interactive surveys, or taking their vote and record the results.
Telemarketing and “Press One” campaigns are viewed as effective sales and marketing tools. A contact list is uploaded, and a campaign configured to call the list with a short introductory message to the product or live-transfer the call to one of your sales.
Conferencing using outbound calling to initiate a conference to participants at a pre-arranged time.
Customers can be automatically reminded at intervals that they owe money, and an IVR menu presented to talk to the finance department or passed to a credit card capture IVR to pay over the phone.
Emerzia comes with API for every function on the web interface to allow straightforward implementation with other third party applications.
If there are features and functions that are required, but not present in Emerzia, then we can quote to develop them. The Emerzia team can also assist your own programming team to integrate third party applications.